Privacy Policy

Last Updated: January 15, 2026

Trusted Books & Accounts is committed to protecting the privacy of our clients and users.

1. Information We Collect

We only collect personal information that is necessary to provide our services to you. This may include:

  • Contact Information: Name, email, and phone number.

  • Technical Data: IP addresses and cookies used for website functionality.

2. Consent

By using our website or services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.

  • Withdrawal: You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.

  • Implied Consent: In some cases, such as when you volunteer information for an obvious purpose (e.g., filling out a "Contact Us" form), your consent is implied.

3. Use and Disclosure of Information

We use your information only for the purposes for which it was collected, such as:

  • Fulfilling orders and providing customer support.

  • Improving our website and user experience.

  • Meeting legal and regulatory requirements.

We do not sell our client lists. We only disclose personal information to third parties if required by law or if they are a service provider acting on our behalf.

4. Out-of-Country Service Providers

Some of our service providers (e.g., [mention tools like Google Analytics, Shopify, or Slack]) may be located outside of Canada, including in the United States.

Note to User: Under Alberta PIPA, you must state that your service providers may store data outside of Canada and that the information may be subject to the laws of those jurisdictions.

5. Protection and Retention

We protect your personal information using security safeguards appropriate to the sensitivity of the information (e.g., encryption, password protection, and restricted access). We retain information only as long as necessary to fulfill the purpose for which it was collected or for legal/business purposes.

6. Access and Correction

You have the right to access the personal information we hold about you. You may also request that we correct any errors or omissions. Please submit your request in writing to our Privacy Officer. We will respond within 45 days, as required by Alberta law.

7. Questions and Complaints

If you have concerns about how your information is handled, please contact us at:

  • Website: www.trustedbooksaccounts.com

  • Email: info@trustedbooksaccounts.com